Confluence
Turn Confluence spaces into retrievable agent knowledge
How the Confluence source works
Confluence is where engineering wikis, architecture decisions, and internal handbooks live. The Confluence source syncs whole spaces into your Connic knowledge base, so support and operations agents can cite the wiki page instead of improvising an answer.
You connect with your site URL and an API token, pick the spaces to sync, and optionally narrow the scope by label. Connic converts each page to text, chunks and embeds it, and keeps it fresh on the schedule you set. PDF attachments can be pulled through the same extraction pipeline used for direct file uploads.
What gets synced
Pages
Published page content per space, converted to text with formatting noise stripped.
PDF attachments
Optionally ingested through the same document extraction pipeline as direct uploads.
Labels
Use labels as a filter so only curated pages reach the knowledge base.
Configuration, in depth
Everything you control when connecting Confluence to a project.
Connection
- Site URL*
- Your Confluence Cloud site.
- Account email*
- Email of the Atlassian account the API token belongs to.
- API token*
- Atlassian API token. The sync only reads content this account can read.
Content scope
- Space keys
- Comma-separated space keys, e.g. ENG, OPS. Leave empty to sync every space the account can read.
- Label filter
- Only sync pages carrying one of these labels. Leave empty to sync all pages in scope.
- Include archived pages
- Also sync pages that have been archived in Confluence.
- Include PDF attachments
- Ingest PDF attachments through the document extraction pipeline.
Sync behavior
Where synced content lands and how often it refreshes.
- Target namespace
- Knowledge base namespace the synced entries are filed under. Use dots to nest, e.g. sources.notion.
- Sync interval
- How often the source is checked for changes. Each run only reprocesses content that changed.
- When content is deleted at the source
- Pages deleted or moved out of scope in Confluence can be removed from the knowledge base on the next sync, or kept as they were last synced.
Information
- Publisher
- By Connic
- Category
- Knowledge Ingest
- Type
- Wiki
- Sync schedule
- Every 15 minutes to weekly
- Documentation
- Knowledge Base Docs
Confluence knowledge source FAQ
Tell us where your knowledge lives, how fresh it needs to be, and who is allowed to see it. We will map that to knowledge ingest scopes, namespaces, and the retrieval setup your agents need.
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