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Stripe Dunning

Automated Stripe payment recovery with multi-stage personalized dunning emails. Tracks customer history and escalates from friendly reminders to pause notices.

financeintermediateStripeEmailView on GitHub
connic init my-project --templates=stripe-dunning
Quickstart

Overview

Handles Stripe webhook events for failed payments and subscription changes. The payment analyzer looks up customer history from the database, decides the appropriate dunning stage, and uses trigger_agent to dispatch the recovery composer. Middleware filters irrelevant Stripe events with StopProcessing and extracts customer metadata into context. Supports multi-stage dunning from friendly reminders to service pause notifications.

Use cases

Failed payment recovery

Automatically send escalating recovery emails when subscription payments fail, personalized by dunning stage.

Subscription lifecycle

React to subscription status changes (past_due, cancelled) with appropriate customer communications.

Win-back campaigns

Trigger personalized win-back emails when customers cancel, tailored to their usage history.

Architecture

Stripe Webhook
payment-analyzer
recovery-composer
Payment Events DB
Email Outbound

Scaffolded project structure

Running connic init my-project --templates=stripe-dunning creates this file tree.

stripe-dunning/
  agents/
    payment-analyzer.yaml
    recovery-composer.yaml
    dunning-pipeline.yaml
  tools/
    payment_tools.py
  middleware/
    payment-analyzer.py
  schemas/
    payment-analysis.json
    recovery-email.json
  requirements.txt
  README.md

Get started

Install the template, create a Connic project, and deploy. Choose Git (automatic on push) or CLI (works with any provider).

Prerequisites

  • Python 3.10+
  • A Connic account (create a project first)
  • API key for your LLM provider (e.g. Gemini, OpenAI) to add in project variables
Create project
1

Install and scaffold

Install the SDK and create a project from this template.

terminal
pip install connic-composer-sdk
connic init my-project --templates=stripe-dunning

Then cd my-project

2

Deploy

Pick your deployment method. Git auto-deploys on push; CLI works with GitLab, Bitbucket, or no Git.

Git integration

  1. In Connic: Project Settings → Git Repository, connect your GitHub repo
  2. Settings → Environments: map branch (e.g. main) to Production
  3. Push your scaffolded project to that repo
terminal
git add .
git commit -m "Add Stripe Dunning template"
git push origin main

CLI deploy

  1. In Connic: Project Settings → CLI, create an API key and copy project ID
  2. Run connic login in your project folder
  3. connic test to try with hot-reload, or connic deploy for production
terminal
connic login
connic test    # Ephemeral dev env with hot-reload
connic deploy # Deploy to production
3

Connect and configure

Add a Stripe connector, copy the webhook URL to your Stripe Dashboard, then paste the signing secret back. Add an Email outbound connector for recovery emails. Add your LLM provider API key in Project Settings → LLM Provider API Keys.

Full connector setup guideQuickstart guideConnector docs

Template source

Browse the full template, contribute improvements, or fork for your own use.

connic-org/connic-awesome-agents/tree/main/stripe-dunning

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